TERMS OF SERVICE

Effective Date: November 25, 2025
Last Updated: N/A

1. Introduction

Welcome to Prime Kitchen Nest, operated by Luvlie Marketing Group, LLC (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website primekitchennest.com (“Website”) and related services (“Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, you must stop using the Services.

2. Eligibility

You must be at least 18 years old and legally capable of entering into this agreement. If you use the Services on behalf of an organization, you confirm you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information

  • Keep your information current

  • Maintain account security

3.2 Account Responsibilities

You are responsible for:

  • Keeping login credentials confidential

  • All activity under your account

  • Notifying us immediately of unauthorized access

We are not liable for losses resulting from your failure to safeguard your account credentials.

4. Orders and Payment

4.1 Product Availability

All products are subject to availability. We may limit quantities or discontinue products at any time.

4.2 Pricing

Prices may change without notice. We reserve the right to correct any pricing errors, even after an order has been submitted.

4.3 Payment Terms

Accepted payments include:
Visa, MasterCard, Discover, AmEx, PayPal, Klarna, Shop Pay.
Payment processing is handled securely by Shopify Payments and other third-party providers.

You agree to:

  • Provide accurate billing and shipping information

  • Authorize the total charges at checkout

  • Pay all applicable sales taxes

4.4 Order Acceptance

We may decline or cancel an order for reasons including:

  • Product unavailability

  • Pricing or description errors

  • Suspected fraud or unauthorized activity

If we cancel an order after payment, you will receive a full refund.

5. Shipping and Delivery

5.1 Shipping Policies

Shipping timeframes and carrier details are outlined in our separate Shipping Policy, which is incorporated into these Terms.

5.2 Risk of Loss

Risk of loss and title pass to you upon delivery of the product to the carrier.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy, which is incorporated into these Terms.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website—including images, logos, product descriptions, and software—is owned or licensed by Prime Kitchen Nest and is protected by U.S. and international intellectual property laws.

7.2 License

We grant you a limited, non-transferable, non-exclusive license to access the Services for personal, non-commercial use.

7.3 Restrictions

You agree not to:

  • Copy, sell, or exploit any part of the Services

  • Use our trademarks without written consent

  • Reverse engineer, scrape, or data-mine the Website

8. User Content

8.1 Submissions

By submitting content (reviews, photos, suggestions, etc.), you grant us a worldwide, royalty-free, perpetual license to use, modify, and display such content.

8.2 Prohibited Content

You may not submit content that is:

  • Illegal, abusive, defamatory, or offensive

  • Infringing on any third-party rights

  • Spam or harmful software

9. Prohibited Activities

You agree not to:

  • Violate any laws or rights of others

  • Access restricted parts of the Services

  • Interfere with service security or functionality

  • Engage in fraudulent behavior or automated scraping

  • Use the Services for commercial resale without permission

10. Disclaimers and Warranties

10.1 "AS IS"

The Services are provided “AS IS” without warranties of any kind.

10.2 No Warranty

We do not guarantee that:

  • The Services will be error-free or uninterrupted

  • The results will meet your expectations

  • Product descriptions, colors, or specifications will be error-free

10.3 Product Warranties

Some products (e.g., appliances, tools) may include manufacturer warranties. Prime Kitchen Nest does not provide additional warranties unless explicitly stated.

11. Limitation of Liability

To the fullest extent permitted by law, Prime Kitchen Nest and its affiliates are not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Unauthorized access to your account or data

Our maximum liability shall not exceed the total amount paid by you for the product or service at issue.

12. Indemnification

You agree to indemnify and hold harmless Prime Kitchen Nest and our affiliates from any claims arising out of:

  • Your use of the Services

  • Violation of these Terms

  • Violation of third-party rights

13. DMCA COPYRIGHT POLICY

If you believe material on our site infringes your copyright, you may submit a notification in compliance with the Digital Millennium Copyright Act (17 U.S.C. § 512).

A proper DMCA notice must include:

  • Your contact information

  • Identification of the infringing material

  • A statement of good-faith belief

  • A statement under penalty of perjury

  • Your physical or electronic signature

We may remove content or disable accounts in response to valid notices.

14. Termination

We may suspend or terminate access to the Services for violations of these Terms or for any other lawful reason.

15. Governing Law

These Terms are governed by the laws of the State of Maryland and applicable U.S. law.

16. Dispute Resolution (Arbitration Agreement & Class Action Waiver)

You agree that any dispute will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

You also agree:

  • No class actions

  • No jury trial

  • Individual claims only

Excluded from arbitration:

  • Claims in small-claims court

  • Claims involving intellectual property rights

17. Electronic Communications

By using the Services, you consent to receive electronic communications, including order confirmations, policy updates, and marketing emails (with opt-out options).

18. International Use & Export Compliance

You agree not to access or use the Services in violation of U.S. export laws or economic sanctions.

19. Changes to Terms

We may update these Terms at any time. Your continued use of the Services after changes constitutes acceptance of the updated Terms.

20. Miscellaneous

20.1 Severability

If any provision is found unenforceable, the remainder remains valid.

20.2 Entire Agreement

These Terms and incorporated policies constitute the entire agreement.

20.3 Waiver

Failure to enforce a right does not waive the right.

21. Contact Information

Luvlie Marketing Group, LLC
DBA: Prime Kitchen Nest
📍 1617 Castleton Road, Ste #1, Darlington, MD 21034
📧 contactus@primekitchennest.com
📞 (667) 454-9854